Personal Information We Collect
Anonymous Users
For each anonymous visitor to our Website, our Web servers use industry standard logs that automatically keep the following:
- IP Address
- User Requested Item
- Browser Type
- Referring site
- Date and Time
We also keep track of individual page hits but we do not link them to anything personally identifiable.
Registered Users
We require visitors to become registered users when they need to obtain the latest software distributions and support material. During registration we ask for the following:
- Company Email Address
- Full Name
- Company Address
- Zip Code
- Country
- Telephone Number
How we Use Collected Information
The information we collect is used to improve the content and products offered on our Website. It is also used to enforce the software licensing agreements with our clients.
The Carlisle Group will not sell, rent, trade or otherwise transfer any personal information to any third party without your explicit permission.
Personally identifiable information is only disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws, or to protect against misuse or unauthorized use of our Website.
Cookie, Web Beacons, Third-party Ad Servers
The Carlisle Group Website does not set any cookies. We do not use Web beacons to track usage or individual user statistics. We do not have any affiliations with third-party ad services.
Access to Personal Information
By request The Carlisle Group offers users the ability to get a copy of information we have stored on them by emailing us at support@carlislegroup.com. Any corrections should be sent to the same address or calling us during business hours. Requests to remove individual user accounts should be made to the same address.
Children’s Privacy
The Carlisle Group Website is not intended for anyone under the age of 18. If we unknowingly collect any information from a user under the age of 18, we will promptly remove it from our servers.
Security
The Carlisle Group uses a Secure Socket Layer (SSL) to encrypt any sensitive data sent between our servers and your browser. This includes data such as, but is not limited to, user registration data and logon credentials. We try our best to assure that your data remains secure. However, security during Internet transmissions or within any system cannot be guaranteed by us.
Contact Information
If you feel that this Website is not following its stated information policy, you may contact us at the address or phone number below.
We can be reached anytime via e-mail at support@carlislegroup.com or you can reach us by telephone at 570-963-2036 during business hours.
Please send snail mail to:
The Carlisle Group
851 Commerce Boulevard
Dickson City, PA 18519